This week was all about customer relationship. As students were ramping up for the beginning of classes they started paying their bills and complaining about it across the web. Luckily @waynestate (opens new window) is here to work with them through the process.

Enjoy the short list of links this week.

• Creating a Relative Time Function | Dev Tips | Become a Better Developer, One Tip at a Time.
• HTML 5: what’s hot, what’s not (opens new window)
• (Close to) Perfect Full Page Background Image (opens new window)
• Usability Testing: Beyond frustration: 3 levels of happy design (opens new window)
• How to Get Started with the Twitter API (opens new window)
• How to make your code testable | CodeUtopia (opens new window)
• Different age groups respond differently to how they are contacted... (opens new window)
• punypng: crushing your images even more (opens new window)
• Brazilian Jiu Jitsu and the Art of Email Management (opens new window)
• YouTube - Social Media Revolution (opens new window)
• 22 Things You Don't Know About Your Customers | Internet Marketing Strategy: Conversation Marketing (opens new window)